If your Sky Box is not reacting to the request of the remote, then the first thing you should do is check whether the batteries are in good condition or not. After checking batteries, ensure you are giving the right instruction. If that is also okay, try to repair the remote with the Sky Box and restart it to check if it has started working.
Reasons Why Sky Q Box is Not Connecting to The Remote
Normally, people think it is just the problem with the remote’s batteries, but in reality, there is more to the problem. If it were to be a simple case of batteries, then the article on such a topic would not be made.
There are different reasons for which Sky Q remote is not working. They may include:
Problem with batteries. The remote is not paired with the device. Other hardware issues. The box is gone on standby.
If only you are an expert or you have a lot of knowledge about Sky Q boxes and remotes, then only you can understand the main problem; otherwise, it will be very challenging for you to solve it on your own.
However, you are very fortunate that this article is available for you and will help solve your problem. So, without much delay, let’s get to solving your problem.
How To Repair Sky Q Remote?
The below-mentioned steps will help to solve the problem.
Check Sky Q Remote’s Buttons and Batteries.
The first thing to do when your Sky Q remote is not working is to check its condition of the remote.
Ensure that there are not any pressed buttons on the remote. If there are any pressed buttons, then unstuck them. Do thorough checking of the batteries. See if the batteries are working or not. Check if the LED light blinks whenever you press any buttonPut in new batteries if the old ones are dead.
When you have checked the remote properly, move to the next step.
Check Sky Q Box.
It can be the case that the problem is with the Sky Q Box, not with the remote. You resolve the problem, and you need to press the standby button on the Sky Q box and notice the color of the light. Ensure that the light’s glow changes from red to green. If the light changes, it means that the device is fine. If not, then the device is in standby mode.
Pair The Remote Again.
The further step is to pair the remote with Sky Q Box. To pair the remote with the device, you need to do a few simple steps: Press and hold buttons 1 and 3 together. When the prompt message appears, click on continue. Then you have to insert your telly brand and choose the option Find it For Me.
Factory Reset.
If the problem is not solved after repairing the remote, you need to look for the remote factory reset option. To factory reset the remote, you need to do these simple steps: press and hold down buttons 7 and 9 together until the LED light blinks four times. After this step, you must process step 3 again to pair the remote.
Restarting the Sky Q Box
The next step is to restart the Sky Q Box. These simple instructions needed to be followed for restarting the Sky Q Box.
Take out the plug of the Sky Q Box from the power supply. Ensure all the lights on the frontal panel are off. Let it rest for 15 to 30 seconds, then plug the box again.
Forced Reset the Sky Q Box
The last thing we can try is to force reset the Sky Box. Below mentioned steps will benefit you to force reset the Sky Q Box.
Press the power button to turn off the box. Look for the arrow left and right arrow buttons and hold and press them. While you are holding those buttons, press the power button on. Keep holding until you see playback and recording lights on the front panel.
After completing these five steps, your remote will react to the requests made through the remote again.
Conclusion
Fixing the Sky Q remote or Sky Box is not that difficult, and you don’t need professional help. This article has clarified that you can fix the issue with minimum knowledge and skills.
Q1 Can I Use Mobile Phone Instead of Sky Q Remote?
Sky brand has developed their Sky Q App, allowing users to fix remote recording.
Q2 Can I Get My Sky Q Remote Replaced For Free.
Yes, Sky Q is providing a few numbers of its customer with a free Sky Q voice remote.
